A Model Practice of Accessibility – Ministry of Urban Development in Koshi Province
The building and premises of the Ministry of Road Infrastructure and Urban Development in Koshi Province have been transformed into a model of accessibility, ensuring that all citizens can access services independently. Constructed and upgraded following universally accepted accessibility standards, the premises now provide a more inclusive environment where everyone, including people with disabilities, can receive and offer services efficiently.
Over the past year, significant improvements have been made to roads leading to the ministry. Previously, rough and uneven paths made access difficult—especially for individuals using assistive devices. Now, with paved and obstruction-free roads, movement is smoother for everyone, including children, pregnant women, the elderly, and persons with disabilities.
“The changes have been life-changing,” says a local advocate for disability rights. “Before, getting to the ministry was a struggle. Now, I can enter without assistance and independently reach any office.”
The transformation was made possible through the “Include Us” project, implemented by the National Federation of the Disabled – Nepal, in collaboration with CBM Global. The project focused on training engineers in accessible design, conducting accessibility audits, and advocating for policy changes. Through these efforts, key upgrades were made, including tactile paving, ramps at entrances, accessible restrooms, and clear signage for visually and hearing-impaired individuals.
Before, I needed help just to enter. Now, I can access everything on my own. The new accessible premises empower citizens with disabilities to navigate independently.
Beyond physical improvements, the initiative represents a shift towards a more inclusive government approach. The Federation’s Koshi Province office worked closely with government officials, conducted training sessions, and engaged in advocacy efforts. Through request letters, media campaigns, public discussions, and ongoing monitoring, the project successfully demonstrated how accessibility can be integrated into public infrastructure.
Moving forward, the Federation aims to expand accessibility improvements to other government offices. An accessibility audit of 22 public offices across four districts has already been conducted, with findings submitted for further action. By ensuring universal design in government buildings, this initiative is paving the way for a more inclusive future.